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Server Backups

Server Backups

Protect critical business data with Web24’s Server Backups!
Automatic backups of your server. Stored on a secure Backup Storage Network!
Flexible data recovery! Retrieve and/or restore individual files, folders, or roll-back the entire server!

Reliable backup and restoration of your business data

  • Fast– backups are taken at the block level (skipping the file system) resulting in faster backups and a lighter disk and network performance footprint
  • Multi-platform– compatible with Cloud VPS and Dedicated Servers
  • Flexible Data Restoration– Restore individual files, folders, databases, or complete server roll-back
  • Data retrieval– Retrieve files without overwriting current data for version comparison
  • Data Protection Storage Network– Backups are stored in our secured and private data protection storage network in Melbourne, ensuring your backups are there, even if your server becomes unavailable.
  • Backup are stored in a Tier 3 Melbourne datacentre
  • Off-site backup storage available
  • Test restores available (Request from Support, fees may apply)

Daily Server Backups, 14-day retention (Excludes SQL Databases)

  • Backups are taken daily with a 14-day retention period.
  • A customer may request longer retention periods, which will be charged based on the total data volume under management.
  • Backup data is stored on a remote Backup Server under Web24’s management.
  • Backup servers communicate with your server via a private back-end network.
  • This backup service allows a point in time restore on the following basis:
    • Entire server
    • Individual file(s) or folder(s)
  • A restore of any one of the above types is deemed to be a restore event. Two (2) restore events are included with the backup service per month. A fee of $49 + GST applies for each additional restore event.
  • Authorised account holders may request a restore. Requests for restores need to be made in writing via a support ticket. The restore process will be initiated within four working hours of the request being confirmed. The duration of a restore cannot be guaranteed. It is the sole responsibility of the customer to ensure the restored data is correct and can be used by their applications.
  • This service excludes the backup of SQL databases.
  • Available on Cloud VPS from $15 + GST per month. See your VPS plan for accurate pricing.
  • Included with our standard Dedicated Server plans!

Daily Server Backups including SQL Databases, 14-day retention

  • Backups are taken daily with a 14-day retention period.
  • A customer may request longer retention periods, which will be charged based on the total data volume under management.
  • Backup data is stored on a remote Backup Server under Web24’s management.
  • Backup servers communicate with your server via a private back-end network.
  • Database backups supports Microsoft SQL Server (2012 or higher) or MySQL, based on the type of Software Deployment that is selected at time of purchase.
  • This backup service allows a point in time restore on the following basis:
    • Entire server
    • Individual file(s) or folder(s)
    • Whole database(s)
    • Table(s) within a database
  • A restore of any one of the above types is deemed to be a restore event. Two (2) restore events are included with the backup service per month. A fee of $69 + GST applies for each additional restore event.
  • Authorised account holders may request a restore. Requests for restores need to be made in writing via a support ticket. The restore process will be initiated within four working hours of the request being confirmed. The duration of a restore cannot be guaranteed. It is the sole responsibility of the customer to ensure the restored data is correct and can be used by their applications.
  • Available on Cloud VPS from $25 + GST per month. See your VPS plan for accurate pricing.
  • Included with our standard Dedicated Server plans! (SQL database backups will only be enabled if your software deployment includes MySQL or Microsoft SQL.)

Advanced Backup Configuration Options

Need more from your backup solution? We’ve heard you, and here are the most popular backup policy upgrade options.

Optional Additions to Daily Server Backups

Add 4 Hourly backups with 4 day retention

Add SQL Database Protection (MSSQL or MySQL)

Upgrade to Off-site Backup storage network

Upgrade to Daily Server Backups with 30 day retention

Upgrade to Daily Server Backups with 30 day retention and 12 monthly archives

Monthly rate

$28 + GST

From $10 + GST

$49 + GST

$30 + GST

$199 + GST

*We strongly recommend Option 2 on servers running MySQL or MSSQL databases. Charges apply for database restoration on subscriptions without Option 2, SQL Database Protection, at a rate of $125+GST per hour.

NOTE: The above options are in addition to Daily Server Backups or the Web24 Management Pack.

4 hourly backups with 4 day retention

In addition to our Daily Server Backups held for 14 days, you can add 4 hourly backups held for 4 days to give you more frequent restore points. This gives greater options to restore to where the data is most desirable.

SQL Database Protection
Adding SQL database protection enables the protection of your database instance (MySQL or SQL Server). This add-on integrates with the continuous data protection to ensure fast, efficient, and safe backups. The module ensures that tables are locked and flushed before your backup policy runs, and allows for the restoration of database instances or tables when you need them most.

Off-Site Backup Storage
We’re confident in the security and availability of our backup storage network and its capabilities to recover data when you need. We also understand that for some businesses, risk management processes or business continuity plans demand that backups are stored remotely in a separate site from primary systems. To suit this, Off-Site Backup Storage is now available for businesses and users with this specific requirement at our secondary datacentre.

Daily Server Backups with 30 day retention
Need more retention? This option will give you access to backups up to 30 days in the past. For extra peace of mind, 30 day retention will give you access to older data points should unforeseen circumstance warrant this.

Daily Server Backups with 30 day retention and 12 monthly archives
In addition to backups with 30 day retention, 12 monthly archives will also be retained to give you the ability to restore data from 12 months ago!