Web24 Management Pack
Leave the heavy lifting to us!
Management Pack Features
Our Web24 Management Pack caters to provide you ease of mind and frees you up to handle other important parts of your business.
Web24 will monitor your Server for availability via Ping and SSH (Linux) or RDP (Windows). Alerts generated by these Heartbeat Checks are received by Web24 for pro-actively investigation and to attempt to restore SSH or RDP access.
The hardware firewall provides an additional layer of protection against attackers and illegitimate traffic arriving at your server
Individual Support Ticket enquiries (per issue) will receive up to 30 minutes of troubleshooting or investigating time, on a best efforts basis, for the our support categories. Web24 will pro-actively receive the alerts generated by Heartbeat Checks to investigate and attempt to restore SSH or RDP access.
Daily Server / Database Backups
Your server is backed up everyday to our robust data protection storage network kept for 14 days. Backups are granular which allows us to restore files, folders, or roll back the entire server when you need it.