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Service Monitoring & Alerting Service

Server Monitoring & Alerting Service

Be notified when your Server is unavailable!
Be notified when your Server’s resources are hitting their thresholds!
Be notified when your Server’s core services stop running!

Reduce your applications ‘mean time to recovery’
and own your service interruptions quickly and confidently.

  • Continuous monitoring of your Server(s)
  • Proactive Alerts sent to your nominated email address
  • Multiple monitoring levels available
  • Availability monitoring
  • Resource monitoring
  • Process & port monitoring

Service Monitoring Levels

Keep an eye on your server at all times

Monthly Price Per Server
ex GST

Ping Reachability
ICMP

SSH Port Check
Linux only

RDP Port Check
Windows only

Processor Load
CPU

Memory & Swap Usage
[Percentage/%]

Storage Usage
Free Space, Free inodes (Linux only)

Web Server Process & Port
HTTPD or IIS, 80, 443

MySQL Process & Port
mysqld, 3306

MS SQL Server Port
1433

DNS Port
53

Email Ports
POP(S), IMAP(S), SMTP(S)

Plesk Ports
8443, 8880

cPanel/WHM Ports
2082, 2083, 2086, 2087

LEVEL 1
Availability

$15

LEVEL 2
System

$25

LEVEL 3
Plesk OR cPanel/WHM

$35

Add Server Monitoring to your New Server at Checkout
OR CALL 1300 493 224 for existing servers

Technical Deployment of Monitored Items

Level 1 - Availability

level1

Level 2 - System

level2

Level 3 - Plesk OR cPanel/WHM

level3

Terms & Conditions
1. Customisations to the monitoring levels is not available.

2. Customers are responsible for ensuring they can receive monitoring notifications to their nominated account at all times.

3. Alerts that are generated are sent to the customer or subscriber only.

4. Remedy of alerts is the responsibility of the customer or subscriber, however Web24 support team is available for assistance via the standard support facilities (24-hour ticket support, business hour phone support and emergency out of hour phone support (fees apply).

5. For monitoring levels 2 & 3 a monitoring agent must be installed on the customer or subscriber’s server, with suitable firewall rules in order for monitoring service to function correctly.

6. Monitoring is configured per individual server, such as a VPS system or Dedicated Server. If a customer requires monitoring for multiple VMs, for example where a Dedicated Server has several VMs installed, a separate Server Monitoring & Alerting service needs to be purchased for each one.

7. Only one (1) IP address will be monitored per Server Monitoring & Alerting service.