Special Offer: The Whole Package Cloud VPS

Cloud Backup Services

A robust, reliable, monitored and tested backup solution is essential for ALL online businesses. Backups should not interrupt the operation of your service, should have little or no discernible effect on performance, and should be run completely hidden in the background. When it comes time to rely on your backup, you should be confident that the backup solution will not fail you.  With years of experience using a number of solutions, our experience is here today for your benefit.

The Tech Stuff

Our Managed Backup Service is available for all its Cloud VPS, Dedicated Servers and Private Clouds. We use a Backup Agent that runs inside your server monitoring changes at a block level. These changes are then synchronised across our Data Protection Network at varying intervals. By running our backups at a block level, we can customise the recovery points from as little as 1 minute intervals, through to daily backups - WITHOUT any discernible overhead to your running services.

These backups allow for individual file restore or entire bare metal server restoration. 

There are a number of different Managed Backup services available and Web24 also offers customised solutions when required.

 

Managed Backups (Onsite)

Primary Datacentre

<-- Internal Network Connection -->

Primary Datacentre

Data Protection
Storage Network

Backup Schedule:
• Hourly
• 4-Hourly
• Daily
• Custom

 

The default service has Managed Backups completed on a daily basis to the Data Protection Storage Network.  The backups are retained for 14 days.  This service can be customised as 4-hourly or other schedules.

 

Managed Backups (Offsite)

Primary Datacentre

<--  Private Inter-DC Point to Point Link -->

Secondary Datacentre

Offsite Data Protection
Storage Network

Backup Schedule:
• Hourly
• 4-Hourly
• Daily
• Custom

The default service has Managed Backups completed on a daily basis to an offsite Data Protection Storage Network at a second data centre.  The backups are retained for 14 days. This service can be customised as 4-hourly or other schedules.

 

Backups - Offsite Media Rotation

Primary Datacentre

<-- Internal Network Connection -->

Primary Datacentre

Data Protection
Storage Network

 

<-- Physical Rotation -->

Web24 HQ

Backup Schedule:
• Hourly
• 4-Hourly
• Daily
• Custom

Rotation Schedule:
• Daily
• Weekly
• Monthly
• Custom

The default service has Managed Backups completed on a daily basis to the Data Protection Storage Network. Once a month, a copy of the backups are taken and stored in a safe at Web24 Head Office.  The offsite media is rotated each month.

This service can be customised for custom backup schedules and to allow for offline data archiving.

 

Managed Database Backups

There are some further considerations if you are using a database.

A backup of MySQL may not give a consistent database restore. Both MyISAM and InnoDB storage engines require that tables be locked and flushed before a backup operation can take place. A MySQL backup agent ensures this happens.  Web24 requires appropriate permissions to the database for the MySQL backup agent to function. Alternatively, the customer can dump the database to file on the server and this will be backed up via Managed Backups.

Our MySQL backup agent protects Databases, Tables, Indexes, Constraints, Triggers, Events, Views, Stored Procedures and Functions.

Microsoft SQL Server is backed up using Microsoft Volume Shadow Copy which allows for a live backup of the running database.  This means no special agent is required for MS SQL.

 

Restorations

Restorations are available upon request, through Web24’s Support team.  One restoration per month is included. Further restorations are chargeable at standard rates.

 

Customised Managed Backups

Custom backup policies, retention schedules and data archiving can be created by email request to sales@web24.com.au or you are welcome to call us to discuss your individual needs.

What are Cloud Servers?

Cloud Servers are Virtual Machines that run on Web24 Public Cloud Infrastructure. Cloud Servers come in a wide range of flavours such as Windows, Linux, Ubuntu, Centos, Debian and more...

In addition to Cloud servers, we provide Cloud Dedicated Servers (a stepping stone to your own Private Cloud) and full Private Clouds with dedicated access

Private Clouds for enterprise customers provide

  • Isolated and dedicated cloud infrastructure (hardware)
  • Highly available, self healing and geo-diverse Virtual Machines
  • Unlimited VM creation
  • Full cloud management suite
  • Disaster Recovery
Not sure what’s right for you? To find a solution that best suits your needs Enquire Today

Superior 24/7 technical support

Choose a Web24 Cloud Server and get friendly, knowledgeable customer service to ensure you make the right purchase for your needs.

Our qualified staff are available 24/7 to help with any emergency that you may face.

  • Live chat with our Sales Staff
  • Online 24/7 ticketing system
  • 99.9% Service Level Agreement
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