30-Day Money Back Guarantee
30-day money back guarantee policy for new accounts
We have a 30-day money back guarantee for all new hosting accounts excluding dedicated servers. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees, software and licensing costs, data transfer overusage, disk space over-consumption, domain registrations, domain transfers and domain renewals. (VPS Customers with control panels will be required to pay for the control panel licensing costs). The money back guarantee requests should be directed to firstname.lastname@example.org
All other refund requests
Our priority is to serve our customers and provide them with the highest quality of service we can. If for some reason you would like to make a refund request you are invited to do so by contacting our customer care team at email@example.com Refunds will be given at the discretion of the Company Management
What are Cloud Servers?
Cloud Servers are Virtual Machines that run on Web24 Public Cloud Infrastructure. Cloud Servers come in a wide range of flavours such as Windows, Linux, Ubuntu, Centos, Debian and more...
In addition to Cloud servers, we provide Cloud Dedicated Servers (a stepping stone to your own Private Cloud) and full Private Clouds with dedicated access
Private Clouds for enterprise customers provide
- Isolated and dedicated cloud infrastructure (hardware)
- Highly available, self healing and geo-diverse Virtual Machines
- Unlimited VM creation
- Full cloud management suite
- Disaster Recovery
Superior 24/7 technical support
Choose a Web24 Cloud Server and get friendly, knowledgeable customer service to ensure you make the right purchase for your needs.
Our qualified staff are available 24/7 to help with any emergency that you may face.
- Live chat with our Sales Staff
- Online 24/7 ticketing system
- 99.9% Service Level Agreement